Terms & Conditions

 

Welcome to The Collectors Association! By using our website, you agree to be bound by the following Terms and Conditions .

Please read them carefully, as they govern your use of our website and any purchases you make. If you do not agree with these Terms, please do not use our website.

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1. General Information

1.1 Company Information

The Collectors Association is a UK-based business specialising in made-to-order, aftermarket-modified Seiko and Grand Seiko watches.

1.2 Acceptance of Terms

By accessing or using our website, you confirm that you have read, understood, and agreed to be bound by these Terms, along with any applicable policies or disclaimers.

1.3 Modification of Terms

We reserve the right to update or change these Terms at any time. Updates will be posted here with a revised “Last Updated” date. Continued use of the site means you accept any changes.

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2. Use of the Website

2.1 Age Requirements

You must be at least 18 years old to use our website and make purchases. By using the site, you confirm that you meet this requirement.

2.2 Account Security

If you create an account, you are responsible for keeping your login credentials secure. We are not liable for any unauthorised activity due to failure to safeguard your account.

2.3 Prohibited Activities

You agree not to:
    •    Interfere with site functionality or security.
    •    Use automated tools to scrape or harvest data.
    •    Violate intellectual property rights.

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3. Product Information

3.1 Product Descriptions

All products sold are custom-modified Seiko or Grand Seiko watches. Modifications are done in-house and result in unique, made-to-order items. Images and descriptions are for reference only; final results may vary slightly.

3.2 Pricing and Availability

Prices are listed in GBP (£) and may include applicable taxes. Product availability and prices may change at any time. Items are not reserved until your order is confirmed.

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4. Order and Payment Terms

4.1 Made-to-Order Policy

All watches are made to order. Production begins after full payment is received. Orders cannot be changed once the build process has started.

4.2 Payment

We accept the payment methods listed on our website. By submitting payment details, you authorise us to process your order.

4.3 Cancellations and Modifications

Due to the custom nature of our products, cancellations and modifications are generally not possible once an order is placed. Please contact us promptly via our Contact page for urgent matters.

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5. Shipping and Delivery

5.1 Shipping Policy

We aim to dispatch completed watches promptly after build completion. Delivery times vary based on destination and shipping method. We are not responsible for courier delays or customs clearance times.

5.2 International Shipping and Duties

International customers are responsible for any customs duties, VAT, or import taxes. Please check your country’s import rules before ordering.

 

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6. Refunds and Warranty

Refunds and warranty support are available under certain conditions outlined in our Refund and Warranty Policy. Due to the bespoke nature of our products, returns are limited to specific circumstances such as defective workmanship.

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7. Intellectual Property

All content on our site—including logos, product photos, written descriptions, and branding—is the property of The Collectors Association and protected under UK and international copyright law. Reproduction or distribution is not permitted without written consent.

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8. Disclaimer and Limitation of Liability

8.1 Disclaimer

All products are provided “as is” and “as available.” We do not provide warranties beyond those explicitly listed in our Warranty Policy.

8.2 Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to loss of profit or data.

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9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of England and Wales.

9.2 Dispute Resolution

In the event of a dispute, both parties agree to attempt informal resolution first. If unresolved, disputes will fall under the exclusive jurisdiction of the courts of England and Wales.

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10. Privacy and Data Protection

We are committed to protecting your data in accordance with the UK General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for full details on how your data is used.

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11. Contact Us

For questions regarding these Terms, please contact us via the Contact page on our website.

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